Ordering Help
We are pleased to offer our customers alternative ways of ordering our products.
Ordering
To place items into your shopping cart, you must be viewing one of the FULL SIZE PAGES. Once you are viewing the full-size catalog pages, you may click your mouse cursor on any product number and you will receive an ‘add to cart’ window. Once you click on the ‘add to cart button’, the item is then instantly checked for inventory status and if the product is available ready to ship, it is added to your virtual shopping cart. Some items are not available for purchase through the internet because of their hazardous or serialized status. When you wish to conclude your purchases, proceed to the ‘check out’, and supply the information requested in a step by step process, utilizing the series of user-friendly tabs that appear sequentially. Please note that items can only be shipped within the United States and its territories. Once you complete the checkout process you will then be asked to confirm your order which in turn, will be sent automatically.
Follow up emails will then be sent to you confirming that the order has been received, as well as another email informing you when your purchase has been shipped. Please also note that shipments will only be made to the same billing address as the credit card used to make the purchase. If you have any special shipping needs or technical questions, please call us directly.
Returns
A 25% restocking fee will be applied to all returns. There are no returns accepted on electrical parts or any part to which gas or oil has been added. Open chemicals can not be returned. Helmets are not returnable or exchangeable. Shipping charges are non-refundable and return shipping to CCI is at the customers expense. All returns must be authorized in advance by CCI and your Dealer. Returns sent without an RMA number will be refused.
Contact Us
If you have any questions or concerns please Contact Us directly.
Managing Wishlist
This feature allows users to both Add individual items for future viewing or purchasing, and enables the current Shopping Cart to be saved.